Common Queries

How long does the cotton candy last?

Our tubs are sealed immediately after the cotton candy is spun to ensure it stays fresh when you open it! We strongly recommend that you consume your cotton candy as soon as you receive it, so it can be enjoyed in its freshest state. Unopened, it will last about 2-5 weeks. Once opened, we recommend eating your cotton candy within a few days.

Should I refrigerate my Floof Cake?

Cotton candy should NOT be refrigerated. It is best left in an air tight container at room temperature. Open the container right before serving and don't serve it outside in humidity.

When should I contact you if I want live spinning at my event?

Send us an email as soon as you'd like! We can accept bookings & orders up to three months in advance. We will reserve a date for an event upon receipt of deposit.

Where are you located?

We are a mobile business based out of Auburn, California. Local pickup is at 174 Kenmass Ave. Auburn, CA 95603. You can find us spinning year-round throughout Northern California at various food truck events, family festivals, and local indoor locations.

Do your products contain peanuts, tree nuts, gluten, or dairy?

Our products are nut free, dairy free, and gluten free! We also offer dye-free, organic cotton candy options.

When will you start shipping?

Follow us on Instagram @floof.cottoncandy and TikTok for updates. We should be shipping soon! Thank you for your patience.

If you have questions we didn't answer here, let us know! We're happy to help.